Performance troubles due to database locks
Minor incident
API
2023-11-09 14:00 CEST
ยท 30 minutes
Updates
Issue
November 10, 2023 ยท 11:48 CEST
Unfortunately, due to database locks, there were extended response times and a significant reduction in the performance of the API and the web application.
We apologize for the inconvenience and appreciate your understanding.
Retrospective:
โ
Database lock issue has been resolved
๐ Full restoration of performance
Next steps:
๐ง Our teams will continue to monitor the platform to ensure that all systems remain stable.
๐ A detailed post-incident analysis will be conducted to identify possible improvements and preventive measures.
Thank you for your trust and collaboration!
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