Performance troubles due to database locks

Minor incident API
2023-11-09 14:00 CEST ยท 30 minutes

Updates

Issue

Unfortunately, due to database locks, there were extended response times and a significant reduction in the performance of the API and the web application.

We apologize for the inconvenience and appreciate your understanding.

Retrospective:
โœ… Database lock issue has been resolved
๐Ÿš€ Full restoration of performance

Next steps:
๐Ÿง Our teams will continue to monitor the platform to ensure that all systems remain stable.
๐Ÿ“Š A detailed post-incident analysis will be conducted to identify possible improvements and preventive measures.

Thank you for your trust and collaboration!

November 10, 2023 ยท 11:48 CEST

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