Finmatics web and mobile app currently unavailable

The processing of the documents, which had been delayed due to the outage, has been completed. All systems are now operating as usual.

Services Available Again – Processing Times Still Increased
The underlying issue has been identified and temporarily resolved. The Finmatics web and mobile apps are accessible again.
Please note that processing times may still be longer than usual, as the remaining backlog is being cleared step by step. Our team is already working on a permanent solution.
Status: Limited Operations
Next Update: Coming Soon

Services available again – Processing times still elevated
The underlying issue has been identified and provisionally resolved. The Finmatics web and mobile app are accessible again.
Please note that processing times may still be longer than usual, as the remaining documents (backlog) are being handled step by step. Our team is already working on a full resolution.
Status: Limited operation
Next update: Shortly

Due to an unexpected database issue, the Finmatics web app and mobile app are currently unavailable. Our team is investigating the cause with the highest priority.
We will keep you informed of any further developments and apologize for the inconvenience caused.
Status : Investigation ongoing
Next update: Shortly